Sometimes a patient leaves the dentist office having doubts. They may be general doubts or specific questions regarding a particular treatment or procedure. Below we present answers to the most common questions heard from our patients. You are welcome to contact our Patient Service Centre staff who will be happy to answer any other questions you may have.
Is there somewhere I can safely park my car near your clinic?
Yes. DENTestetica offers guarded parking spaces in the paid car park by the clinic building. For all our patients parking is free of charge and the parking ticket will be cancelled by the receptionist.
Can I eat and drink before my dental appointment?
Yes. DENTestetica offers delicious coffee and a wide assortment of teas to patients sitting in the waiting room. Afterwards, they can brush their teeth in the guest bathroom. We provide disposable toothbrushes, toothpaste and mouthwash.
Is there Internet access at DENTestetica?
DENTestetica patients have free Wi-Fi access and can use the computer in the waiting room.
Can I have a dental X-ray taken at Dentestetica?
Of course. DENTestetica’s radiology lab performs panoramic and periapical X-rays, computed tomography (CT) and microtomography (CBCT) scans.
Which forms of payment are accepted at DENTestetica?
We accept cash payments in Polish zloty (PLN), euro (EUR) and British pounds (GBP), as well as debit and credit cards.
Do I need a referral for an X-ray?
Yes. If you don’t have a referral, you can simply schedule a consultation at DENTestetica, during which the doctor will issue the necessary referral. Periapical X-rays are performed without a referral.
Are all dental procedures performed at DENTestetica?
The DENTestetica team includes dentists specializing in such areas of dentistry as conservative dentistry, endodontics (root canal treatment), periodontics (gum disease prevention and treatment), pediatric dentistry, prosthetics (bridges, prostheses, crowns), aesthetic dentistry, surgery (difficult extractions of wisdom teeth, removal of cysts) and implantology (insertion of dental implants). If you are unsure which group includes the treatment you are interested in, please contact our Clinic. In each case, our specialists will help you choose the right kind and course of treatment, and they will clarify any doubts you may have.
Do I have to bring the medical documentation from my previous dentist for my first appointment at DENTestetica?
No. The first appointment at DENTestetica begins with a consultation with the dentist. Next, we perform all the necessary diagnostic tests and interview the patient.
Can I undergo teeth whitening if my teeth are sensitive?
Yes. Before a teeth whitening procedure, you will be consulted by a dentist and a certified dental hygienist will professionally clean your teeth under his supervision. At DENTestetica, we use the state-of-the-art Beyond Polus system, which makes it possible to whiten even very sensitive teeth thanks to special programmes.
I'm pregnant and my tooth hurts. What should I do?
Visit DENTestetica. Oral and dental health in expectant mothers is very important, so you should not avoid going to the dentist, especially when pain occurs. Both dental treatment and using anesthesia are allowed during pregnancy. Local anesthesia does not affect the child and our specialists have extensive experience in the dental treatment of pregnant women.
Do you perform procedures under general anesthesia?
At DENTestetica, we perform selected treatments in sedoanalgesia. The patient is put into a sleep-like state by an anesthesiologist, but with some degree of contact maintained. Most patients do not remember the surgery or have the impression that they were dreaming. The fundamental difference between general anesthesia and sedation for a patient is that the latter does not require intubation. The patient breathes on their own. Intravenous sedation is safer for the patient and less expensive than general anesthesia.
Does DENTestetica offer dental treatment for children?
Yes. DENTestetica has an office specially adapted for the youngest patients. Games, toys, colourful interiors and, above all, our smiling doctors with the right approach to children, ensure that every visit takes place in a friendly and stress-free atmosphere. In addition, our colorful fillings will help convince your little one that going to the dentist can actually be fun. For kids visiting a dental office for the first time, we organize adaptation visits. During such a visit, a child can meet the doctor, look around the office and get familiar with the tools and equipment. We have prepared a Kids’ Play Corner in the waiting room where toddlers can stay and play, also during their parents' appointment.
Can I make an advance payment for my dental treatment?
Yes. An advance payment invoice will be issued for you.
If I don’t accept the proposed treatment plan, will I still have to pay for it?
No. A treatment plan presented by the dentist sums up the consultation visit and presents suggestions for further treatment. The patient can decide whether and how many of the proposed procedures they would like to be performed. Not agreeing to the treatment does not entail any additional costs.
Will I know the total cost of my treatment before starting it?
Yes. During the consultation, the doctor discusses treatment options from the medical and technical perspective, and listens to the patient’s expectations and preferences. Based on all the gathered information, X-ray pictures and examination results, we prepare a detailed treatment plan including the accurate calculation of costs, both total and broken down into individual procedures.
Can I eat and drink before a procedure that requires sedation?
No. You must not eat or drink six hours prior to a procedure that involves intravenous sedation.